Booking & Resort
Services
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Booking Services |
| Discount Rates |
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We book the start times you want at discount rates. Pre-booking is
essential at peak times. Some courses are fully booked in the spring
months and in October. Early morning times are in demand in the
summer. We can also book your accommodation and car hire
or transfers. |
| Advice on Golf |
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Sometimes there are important facts we believe our clients should know about a
course. We try to inform you about anything that is relevant to you. |
| Special Prices |
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We provide you with details of any special rates that apply, e.g. during summer
months many of the Algarve courses have offers for two players and a buggy or
middle-of-the-day "hot rates". |
| Matching Your Requests |
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We try to match your requests as closely as possible. We review first
responses from courses and try alternative itineraries as necessary. As
soon as we have a good match or the best match we believe possible, we offer
start times to you. |
| Other Services |
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We can book your car hire or
transfers and we will
charge no additional booking fee. You can include your request for a car
or transfers on
our enquiry form. We also sell complete
Golf
Holidays - golf, accommodation and cars. |
| Secure and Simple Payment |
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When you are satisfied with your start times, we take your payment by
bank transfer or credit
card. (For short term bookings, we ask for credit card details earlier,
but do not make a debit before you have acceptable times.) |
| Confirmation |
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We send details about being met at the airport and how to contact our
representatives on resort once the order is complete and we have your full
flight details. |
| Refunds for Booked
Golf |
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You will see from our terms & conditions
we only guarantee refunds for golf cancelled more than 5 weeks before
travel. However, if you have to cancel golf after this, we always do our
best to resell the golf and refund you if we are successful. |
|
Resort Services |
| Meet & Greet at the Airport |
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You are met on arrival at the airport to receive your golf vouchers with
directions to the courses (plus car and hotel vouchers, if
booked). Our representatives will meet you irrespective of your expected
arrival time and any delays. |
| Contact on Resort |
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We do our best to contact clients on resort if there are last minute changes to
your golf. (Courses do occasionally make such changes.)
If you have any problems during your stay in Portugal, our representatives are
there to help. A team of 22 trained staff provide service
5 days a week,
9:00-18:00. You will also have a 24 hour emergency number. |
| Extra Golf |
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During office hours, you can book additional golf and will be asked to pay
locally.
If a golf course is closed due to bad weather, the course will offer
alternative golf if practical or endorse your voucher to show you were unable
to play. Our representatives will give you a credit for this if you
choose to book another coursem, another day or will contact us to arrange a
refund. |